SERVICE TEAM TRAVEL TO THE MOON AND BACK TO SUPPORT CUSTOMERS

16 Aug 2016

Developing a good company reputation is normally built on providing excellent customer service, and engineers at Bull Products have certainly gone the extra mile this year. The company has calculated that they travelled 636,000 miles in 2015, more than enough to go to the moon and back!

As leaders in fire site safety equipment, Bull Products provides comprehensive servicing of all its equipment supplied to give customers both peace of mind and compliance with all the relevant regulations. A key part of this process is Bull’s automatic servicing schedule, which is there to remind customers when equipment is due for annual servicing.

Bull Products’ nationwide service team is available to ensure a premises or a site is fully compliant for fire protection. Where equipment is already installed, they can arrange a free of charge site survey by qualified BAFE technicians to assess the situation and make recommendations for any changes necessary.

Once the site is fully equipped and meeting current regulations, Bull’s service team can provide annual servicing to ensure fire protection remains compliant and will also respond to emergency call outs to do this. The team also provides full phone and on-site technical support where Cygnus wireless fire alarm systems are installed.

Servicing procedures vary according to the type of safety equipment. Fire extinguishers need to be serviced annually in accordance with BS5306 and Bull engineers complete a 17 point check list for compliance. Bull Products’ Cygnus wireless fire alarm system is usually serviced every six and twelve months to comply with the current code of practice. This involves checking each unit, its batteries, the control panel history checked, firmware updates added and full mesh network connection is established. With Bull Products’ Impact-Bull fall arrest air cushions, inspectors carry out a 9 point inspection and complete a risk assessment and method statement, all of which can be arranged annually.

Other servicing of fire safety equipment by the Bull Product’s team includes fire hose reel servicing and dry riser testing. The company also offers fire warden training and fire alarm system training. In addition it can also give First Aid at Work, CPR and AED training.

Further information on site safety products and servicing is available from Bull Products on 01432 371170 by emailing info@bullproducts.co.uk or by visiting the company’s website at www.bullproducts.co.uk